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The Student Centre is a central point for community life at York University. It is dedicated to serving the cultural, social, educational, organizational and recreational needs of the York community on a non-profit basis. We are committed to making sure experiences here are valuable and enjoyable. Our team is dedicated to enhancing the quality of student and community life on campus by providing a dynamic, central, multipurpose student space that effectively facilitates relevant services, resources, events and commercial activities.
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Executive Director JOB STATEMENT Takes responsibility for all areas of YUSC office administration. This includes the areas of the reception, office management, promotional bookings, vending program and office IT requirements. Guides the reception team towards achieving established goals and objectives. Ensure highest standards of customer service are met. ESSENTIAL FUNCTIONS A. Planning In cooperation with the Executive Director, establish a yearly plan, budget and objectives for the administrative operation Develop schedule for vending operation and promotional booking (table and food court area) with the purpose of maximizing revenues and develop policies and procedures accordingly Develop and implement policies and procedures to govern the use of the club rooms, meeting rooms and services provided to organizations Advise and recommend to Executive Director major office related capital requirements (i.e. equipment needs, service needs) Establish and maintain office supplies inventory including office equipment. Establish control systems for office supplies and key inventory Arrange, attend, and perform secretariat functions for a variety of meetings as required by the ED, Board or other YUSC committees. In cooperation with the Executive Director, plan and execute office social events, training sessions, yearly managers’ retreat, and other events from time to time B. Operational Respond to queries raised by including student clubs regarding club office space and operational issues Inspect club offices on bi-annually to review damage Develop and implement communication system for building users and related university offices, including the hosting of regular building-wide meetings Process service requests to Facilities on behalf of YUSC and ensure follow-up occurs whether the request is to be completed by in-house, York, or external contractor Develop, organize and manage office clerical and reception staff, procedures and policy Oversee the ongoing management of the YUSC office IT requirements in coordination with the Executive Director Provide occasional in-field assistance at events from time to time C. Human Resources Effectively coordinate the efforts and performance of the reception and IT staff Guide development of reception and IT staff training programs and materials, including staff manual Handle all employee disciplinary actions up to and including termination for reception and IT staff. Matters of termination to be reviewed in advance with the Executive Director In conjunction with YUSC Executive Director, coordinate job description, staff hiring, development and evaluation activities Coordinate training programs for management in coordination with the Executive Director Any other tasks as assigned from time to time by the Executive Director JOB SPECIFICATIONS College Diploma or higher with a focus in office administration or commensurate experience At least 2 years in an administrative position with at least 1 year in a supervisory capacity. Excellent oral and written communication skills Ability to draft budgets Demonstrated ability to deal courteously and effectively with client groups and staff Ability to exercise tact and judgement Experience with design, promotions, website and IT management an asset Excellent organizational skills
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